Shipping and Returns
We offer free shipping for all orders within Hong Kong. All orders will leave our warehouse within 2-3 days excluding weekends and holiday. All orders are sent with Hong Kong Post or Hong Kong Speedpost. Expedited shipping is unavailable at this time.
We provide free international shipping for all orders which takes 5-7 business days. Delivery times outside of Hong Kong are not guaranteed. Orders will leave our warehouse within 2-4 days excluding weekends and holiday. A tracking number will be emailed to the customer once the order has shipped. Handling and custom fees may apply to packages sent outside of Hong Kong. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
Merchandise must be returned to our returns department within 14 days of the delivery date for a full refund. The customer is responsible for the return shipping. Merchandise must returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted. All discounted items are considered final sale.
Please allow 3-5 days for the refund to be processed. Make sure your name/order # is on the box or include any paperwork if available.
In the case of international shipments, the (waved) shipping fee will be deducted from the total purchase.
Thank you for understanding, please contact us at firstname.lastname@example.org if you would like to make a return.